Our Journey
Pinnacle Services was founded in 2018 with a vision to transform the insurance back-office landscape by offering affordable and reliable solutions to individuals and businesses. Recognizing a gap in the market for high-quality support services, we embarked on a journey to create a company that prioritizes customer satisfaction and operational excellence.
From our early days, we have been dedicated to understanding the unique needs of our clients. Our founders recognized that the insurance industry requires not only expertise but also a personal touch. This commitment to building lasting relationships has been the cornerstone of our growth.
As we progressed, we expanded our offerings to include a comprehensive range of insurance back-office services, catering to various sectors. Our team of professionals, equipped with deep industry knowledge, has grown alongside our service portfolio, allowing us to provide tailored solutions that meet the evolving demands of our clients.
At Pinnacle Services, we believe in leveraging technology to enhance efficiency and improve service delivery. By embracing innovation, we have streamlined our processes, ensuring quick turnaround times and exceptional quality in all our services.
Today, we stand as a trusted partner for businesses and individuals seeking reliable support in their insurance needs. Our commitment to excellence and continuous improvement drives us to explore new horizons, ensuring that we remain at the forefront of the industry.
Join us on our journey as we continue to elevate the standards of insurance back-office services, one client at a time.
Team Members
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
Mr. Hridyesh Goel is the Founder and Director of Operations, with over ten years of experience in the industry. He holds a B.Tech in Electronics and Communication Engineering, bringing a strong technical foundation to his role. Mr. Goel established the company by leveraging his extensive skills and strategic vision, focusing on operation
Mr. Hridyesh Goel is the Founder and Director of Operations, with over ten years of experience in the industry. He holds a B.Tech in Electronics and Communication Engineering, bringing a strong technical foundation to his role. Mr. Goel established the company by leveraging his extensive skills and strategic vision, focusing on operational efficiency and growth. His leadership has been pivotal in shaping the company's direction, driving innovation, and ensuring seamless operations across departments. With a deep understanding of both technical and business processes, he continues to lead the organization toward sustained success and operational excellence.
Mandeep Singh (Co-Founder & Operational Excellence Lead)
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
As a Co-Founder of Pinnacle Services, Mr. Mandeep Singh is integral to shaping the company's strategic vision and operational excellence. With a Bachelor degree in Engineering, Mr. Singh combines his strong technical foundation with extensive seven years experience in the insurance back-office sector. His unique blend of engineering expe
As a Co-Founder of Pinnacle Services, Mr. Mandeep Singh is integral to shaping the company's strategic vision and operational excellence. With a Bachelor degree in Engineering, Mr. Singh combines his strong technical foundation with extensive seven years experience in the insurance back-office sector. His unique blend of engineering expertise and in-depth knowledge of insurance operations enables him to drive innovation, optimize processes, and steer the company towards sustained growth and success.
Mohammad Shahid (Team Operations Lead)
Hridyesh Goel (Founder & Director of Growth and Operations Strategy)
Akash Sierra (Operations & Training Solutions Specialist)
Mr. Mohammad Shahid is a seasoned professional holding a Post Graduate Diploma in Computer Applications (PGDCA). With over seven years of experience in the insurance industry, he specializes in both Commercial and Personal Lines Insurance. Currently he serves as a Team Operations Lead , where he manages a diverse portfolio of clients an
Mr. Mohammad Shahid is a seasoned professional holding a Post Graduate Diploma in Computer Applications (PGDCA). With over seven years of experience in the insurance industry, he specializes in both Commercial and Personal Lines Insurance. Currently he serves as a Team Operations Lead , where he manages a diverse portfolio of clients and provides tailored insurance solutions across all lines.
Throughout his career, he has had the privilege of working with numerous outsourced clients, assisting them in navigating the complexities of the insurance landscape. His commitment to delivering exceptional service and expert guidance remains at the core of his approach.
Akash Sierra (Operations & Training Solutions Specialist)
Akash Sierra (Operations & Training Solutions Specialist)
Akash Sierra (Operations & Training Solutions Specialist)
An accomplished professional, Mr. Akash Sierra holds a Post Graduate Diploma in Computer Applications (PGDCA), and a Bachelor's degree in Science. With over five years of experience in back-office support, he has developed a deep expertise in operational processes and efficiency optimization. His skill set encompasses a wide range of back
An accomplished professional, Mr. Akash Sierra holds a Post Graduate Diploma in Computer Applications (PGDCA), and a Bachelor's degree in Science. With over five years of experience in back-office support, he has developed a deep expertise in operational processes and efficiency optimization. His skill set encompasses a wide range of back-office functions, where he focuses on driving streamlined workflows, enhancing support systems, and ensuring seamless collaboration with front-end teams and trained new people. This strategic approach contributes significantly to the overall success and operational efficiency of organizations.
Tanu Goel (People Empowerment Head)
Akash Sierra (Operations & Training Solutions Specialist)
Tanu Goel (People Empowerment Head)
Mrs. Tanu Goel, with over seven years of experience in human resources, has successfully led HR functions for the past two years. Her expertise spans talent acquisition, employee engagement, and organizational development, making her a key strategic partner in driving a positive workplace culture and aligning HR initiatives with business goals.